Frequently Asked Questions

1. WHAT DO I NEED TO BRING WHEN I MOVE TO GRACEVALE LODGE?
We provide full quality bed linen and towels, so you only need to bring your clothes and a blanket. Our residents’ rooms are fully furnished for comfortable living, and include a bed, wardrobe, bedside furniture and shelving, so you can simply move in with a suitcase! We do encourage our residents to decorate and furnish their rooms with photos and ornaments to enjoy and personalise the space in their room. After all, this is your home!

2. WHAT LAUNDRY FACILITIES ARE PROVIDED?
We provide full onsite commercial laundry facilities for bed linen, towels and our residents’ personal clothes (other than woollen, dry cleanable or delicate items). We do ask that residents’ clothing are clearly named.

3. CAN I KEEP MY OWN GP/DOCTOR?
You are absolutely welcome to keep your own GP, and we are happy to assist you with bookings and organising transport to and from your GP. Your GP is also welcome to see you at Gracevale Lodge, if that’s more convenient. You are also always welcome to see the onsite visiting GP too.

4. CAN I HAVE VISITORS AT GRACEVALE LODGE?
Visitors are always welcome at Gracevale Lodge between 8am to 8pm each day. We ask our residents to notify us when they go offsite with their visitors. Our residents’ guests are also welcome to join us for a meal.